Online#37 of 41 on OTI score

Practo Mental Health Review

Short answer

Practo Mental Health is only a fit in the right situation. Sessions are on the lower side at ₹700 and confidentiality is backed by a signed contract, but there is no clear policy on switching therapists and you cannot book a first session instantly.

Practo Mental Health is the mental-health consultation service within Practo. It enables online video consultations with licensed practitioners, prescription management, and follow-up care, allowing clients to choose providers based on their needs, availability, and fees.

3.5/5OTI score
Bengaluru Online 45 min sessions Faster availability: Yes

The verdict on Practo Mental Health

What works

  • Priced below market at ₹700 a session, against a ₹1,450 average.
  • Confidentiality is backed by a signed contract, not just a privacy policy.
  • Priority slots are available if you need to start quickly.

Worth knowing

  • No clear policy on switching therapists, so confirm this before you commit to a package.
  • No instant online booking, so expect a form or a call before your first session.
  • Narrow service range, Prescription Management, Follow-Up Care only.

Choose Practo Mental Health for

keeping the cost per session down.

Look elsewhere if

you may need medication, there's no psychiatrist here; being able to change therapists easily is important to you.

How Practo Mental Health scores

The same five measures we apply to every platform, each marked out of 100. Weighted together they come to 55 out of 100, which is 3.5/5 on our 5-point scale. See how the scoring works.

Client rating38% of score94
Review volume14% of score0
Therapist experience16% of score33
Transparency & policies18% of score65
Range of care14% of score17

Is Practo Mental Health good value?

₹700per session

That's 52% below the ₹1,450 average across the 41 platforms we track. At this price the thing to check is therapist qualification, Diploma/Certification is what they advertise as a minimum.

What Practo Mental Health offers

Meet the founders

Shashank ND, Abhinav Lal, Siddhartha Nihalani

Shashank ND, Abhinav Lal, and Siddhartha Nihalani co-founded Practo. Shashank leads the company’s healthcare-access vision, while Abhinav and Siddhartha contributed deeply to product, technology, architecture, privacy, and telemedicine development. Together, they built Practo from software for doctors into a broad digital platform connecting patients, clinicians, clinics, and hospitals.

Contact & links

FAQ

Practo Mental Health FAQ

Short, direct answers to what people ask us most. Still stuck? Ask us directly.

Is Practo Mental Health good for online counselling?
Practo Mental Health is only a fit in the right situation. Sessions are on the lower side at ₹700 and confidentiality is backed by a signed contract, but there is no clear policy on switching therapists and you cannot book a first session instantly.
How much does Practo Mental Health cost?
₹700 per session for a 45-minute session. The average across the 41 platforms we track is ₹1,450.
What qualifications do Practo Mental Health therapists have?
The advertised minimum is Diploma/Certification, with an average of 3 yrs in practice. Verify your specific therapist's credentials before your first paid session, platform-level minimums don't tell you who you'll actually be matched with.
Does Practo Mental Health offer psychiatry or prescriptions?
No. Practo Mental Health lists prescription management, follow-up care, but not psychiatry. If you may need medication, start with a platform that has psychiatrists rather than switching later, see our psychiatry comparison.
Can I switch therapists on Practo Mental Health?
Not according to anything they publish. Practo Mental Health doesn't state a switching policy, so ask before buying a session package rather than after.
What languages does Practo Mental Health offer therapy in?
Languages aren't published. Ask before booking if you want sessions in anything other than English.