Online#34 on OTI score

Practo Mental Health Review

Short answer

Practo is useful for finding and comparing individual clinicians or nearby clinics. Profiles bring together qualifications, fees, appointment formats and patient feedback, making the choice easier to assess. It is particularly useful when you already know what kind of professional you need. Care and follow-up arrangements depend on the practitioner you book, and clinic appointments have different terms from online Consult.

3.2/5OTI score
Bengaluru Online 45 min sessions Check current appointment availability

The verdict on Practo Mental Health

What works

  • Individual profiles let you compare qualifications, fees and patient feedback for the clinician you would see.
  • Clinic appointments and online consultation routes offer different ways to access care.

Worth knowing

  • Practo is a discovery and booking platform, not one uniform therapy team.
  • Clinic bookings and online consultations have different refund conditions.

Choose Practo Mental Health if

You want to compare individual clinicians or nearby clinics by their qualifications, fees and patient feedback before choosing an appointment.

Who can you find through Practo?

Practo’s directory includes individual psychologists, psychiatrists and clinics. Qualifications and experience belong to each practitioner’s profile, rather than to a shared Practo clinical team. A psychologist’s therapy and assessment background and a psychiatrist’s medical training represent different kinds of expertise.

What happens after you book?

  1. Choose a clinic appointment or Online Consult.
  2. For clinic visits, select a practitioner and available time.
  3. For Online Consult, complete payment and connect with a clinician.

Is Practo Mental Health good value for money?

₹700starting price

Useful for comparing fees, with value determined by the clinician you choose.Each practitioner or clinic sets its appointment charges. Counselling, psychiatric consultations and online Consult are different purchases, so their prices need to be compared separately. The selected clinician’s initial and follow-up fees are the basis for a realistic budget.

Cancellation & Refunds

For paid clinic bookings, the terms exclude refunds for patient no-shows and allow clinic cancellation charges. A provider failing to attend can qualify for a refund request reported within five days.

Online Consult has separate rules, including review of complaints about an inadequate consultation raised within three days. Those conditions do not establish one cancellation window for every clinic or therapist on Practo.

What Practo Mental Health offers

How Practo Mental Health scores

Practo Mental Health scores 3.2/5, with a weighted total of 60/100. How we score.

Public rating38% of score94
Review volume14% of score0
Therapist experience16% of score33
Transparency & policies18% of score65
Quality of care14% of score · Neutral baseline50/100

Meet the founders

Shashank ND, Abhinav Lal, Siddhartha Nihalani

Shashank ND, Abhinav Lal and Siddhartha Nihalani co-founded Practo. Their backgrounds are in building healthcare technology rather than running a single therapy practice. Practo developed from software for doctors into services for finding clinicians, booking appointments and accessing online consultations, including mental-health care.

FAQ

Practo Mental Health FAQ

Answers to common booking and comparison questions. Need a correction? Ask us directly.

Can I choose a particular clinician?
For clinic bookings, you can select the practitioner and an available appointment from their profile.
Can I use online Consult instead of visiting a clinic?
Online Consult is a separate option with its own payment and clinician-connection process. It is not the same booking as a visit to a named clinic.
What if the provider misses my paid clinic appointment?
The terms allow a refund request when the provider fails to attend, with the issue reported within five days.

Contact & links