Online & Offline#18 of 41 on OTI score

Untangle Review

Short answer

Untangle is a reasonable option. Sessions run in 5 languages and confidentiality is backed by a signed contract, but the rate is on the high side at ₹2,200 a session and therapists average only 0.5 years in practice.

Untangle is a Bengaluru-based therapy practice offering online and in-person individual and couples counselling. It provides access to qualified mental-health professionals for people seeking support with emotional wellbeing, relationships, and personal challenges.

4.2/5OTI score
Bengaluru Online & Offline 90 min sessions Faster availability: No

The verdict on Untangle

What works

  • Confidentiality is backed by a signed contract, not just a privacy policy.

Worth knowing

  • Premium pricing at ₹2,200 against a ₹1,450 average, worth asking what the extra buys.
  • Therapists average just 0.5 yrs of practice, which is junior for complex work.
  • No clear policy on switching therapists, so confirm this before you commit to a package.
  • No instant online booking, so expect a form or a call before your first session.
  • Narrow service range, Individual Therapy, Couples Therapy only.

Choose Untangle for

therapy in Hindi or Marathi; couples work.

Look elsewhere if

budget is your main constraint; you may need medication, there's no psychiatrist here; being able to change therapists easily is important to you.

How Untangle scores

The same five measures we apply to every platform, each marked out of 100. Weighted together they come to 66 out of 100, which is 4.2/5 on our 5-point scale. See how the scoring works.

Client rating38% of score98
Review volume14% of score100
Therapist experience16% of score6
Transparency & policies18% of score48
Range of care14% of score38

Is Untangle good value?

₹2,200per session

That's 52% above the ₹1,450 average across the 41 platforms we track. Worth asking what the premium buys: therapists here average 0.5 yrs of practice, and the stated minimum qualification is Masters.

What Untangle offers

Services

Languages

EnglishHindiMarathiMalayalamBengali

Meet the founder

Chaitra Mahesh

Chaitra Mahesh is the director and founding leader associated with Untangle’s development as a Bengaluru mental-health practice. The organisation began in 2017 to create a warm, collaborative alternative to clinical-feeling therapy spaces. Her work supports counselling, psychotherapy, workshops, groups, and a team culture centred on care, integrity, inclusion, and professional quality.

Contact & links

FAQ

Untangle FAQ

Short, direct answers to what people ask us most. Still stuck? Ask us directly.

Is Untangle good for online counselling?
Untangle is a reasonable option. Sessions run in 5 languages and confidentiality is backed by a signed contract, but the rate is on the high side at ₹2,200 a session and therapists average only 0.5 years in practice.
How much does Untangle cost?
₹2,200 per session for a 90-minute session. The average across the 41 platforms we track is ₹1,450, and The Safe Room offers a comparable service for ₹1,200.
What qualifications do Untangle therapists have?
The advertised minimum is Masters, with an average of 0.5 yrs in practice. Verify your specific therapist's credentials before your first paid session, platform-level minimums don't tell you who you'll actually be matched with.
Does Untangle offer psychiatry or prescriptions?
No. Untangle lists individual therapy, couples therapy, but not psychiatry. If you may need medication, start with a platform that has psychiatrists rather than switching later, see our psychiatry comparison.
Can I switch therapists on Untangle?
Not according to anything they publish. Untangle doesn't state a switching policy, so ask before buying a session package rather than after.
What languages does Untangle offer therapy in?
English, Hindi, Marathi, Malayalam, Bengali. That's broader than most platforms we track.