Heart It Out Review
Heart It Out is a practical choice when you want therapy and psychiatric services available through one organisation. Online and in-person care give you options for individual, relationship and family support. Its therapy subscription suits a steady weekly routine, but offers little flexibility if your schedule changes. Psychiatric consultations and clinical assessments are charged separately from the subscription.
The verdict on Heart It Out
What works
- Therapy and psychiatry are available through the same organisation when different forms of care are relevant.
- Online and in-person appointments offer flexibility in where you receive support.
Worth knowing
- The therapy subscription covers individual sessions in the purchased therapist tier, not couples work, psychiatry or assessments.
- Subscription bookings cannot be cancelled or rescheduled.
Choose Heart It Out if
You want therapy and psychiatric care available through one organisation. A subscription is most suitable if you can attend at regular weekly intervals.
Who are Heart It Out’s therapists?
Heart It Out has associate, resident and senior psychologists alongside psychiatrists. Its psychologist profiles cover their academic training and therapeutic approaches, including cognitive behavioural therapy and queer-affirmative practice. The directory groups experience by therapy hours rather than a single team-wide number of years.
- Experience levels: Associate: 1,000+ therapy hours; resident: 2,000+; senior: 4,000+.
Practitioner profiles
- Madan Kumar: MA in Counselling Psychology. Uses psychoanalysis, CBT, REBT and queer-affirmative work.
- Veda Annamraju: MSc in Clinical Psychology from Jain University. Uses CBT, existential and queer-affirmative approaches.
- Vedanti Rai: Master’s degree in Psychology from Mount Carmel College. Uses CBT, REBT and trauma-informed work.
What happens after you book?
- Choose your service, practitioner level and plan.
- Pay for the plan, then book appointments from the wellbeing dashboard.
Client feedback & practical limitations
- What clients appreciate
Clients highlight practical coping strategies and support with stress, routines and everyday difficulties.
- Practical limitation
The therapy subscription excludes psychiatric consultations and clinical assessments, which are charged separately.
Is Heart It Out good value for money?
A subscription makes most sense when you can attend every week.Plans run for four, eight or twelve weeks and restrict bookings to the therapist tier purchased. Extra sessions within the usual seven-day gap cost the full session price. Couples work, psychiatry and assessments are excluded, so the subscription offers less value if those are the services you need. Plan validity starts at signup, not at your first session.
Cancellation & Refunds
Subscription bookings cannot be cancelled or rescheduled. Missed appointments can lead to suspension if the client does not respond to the care team.
If the therapist becomes unavailable, the subscription is paused and extended. A break longer than 30 days can result in reassignment within the same or a higher tier, subject to availability. These rules apply to subscriptions. Separately purchased appointments have their own terms.
What Heart It Out offers
Languages
How Heart It Out scores
Heart It Out scores 4.1/5, with a weighted total of 77/100. How we score.
Meet the founder
Taha Zaidi
Taha Zaidi founded Heart It Out and leads its work on innovation. His focus is on using technology and digital communities to improve access to mental-health services. The organisation began offering psychotherapy in 2018 and expanded into workplace support, training and other mental-health programmes.
Heart It Out FAQ
Answers to common booking and comparison questions. Need a correction? Ask us directly.






