Online#27 of 41 on OTI score

I Call Review

Short answer

I Call is only a fit in the right situation. Sessions are on the lower side at ₹0 and sessions run in 10 languages, but average therapist experience is not listed and there is no clear policy on switching therapists.

iCALL is a Mumbai-based psychosocial helpline providing free telephone, email, and chat counselling. It also runs youth-focused services through ReYou and offers support in multiple Indian languages using gender-sensitive, rights-based, and strengths-based principles.

3.9/5OTI score
Mumbai Online 45 min sessions Faster availability: Yes
Visit I Call

The verdict on I Call

What works

  • Priced below market at ₹0 a session, against a ₹1,450 average.
  • Sessions in 10 languages, so you can work in your first language.
  • Confidentiality is backed by a signed contract, not just a privacy policy.
  • Priority slots are available if you need to start quickly.

Worth knowing

  • Average therapist experience isn't disclosed.
  • No clear policy on switching therapists, so confirm this before you commit to a package.
  • No instant online booking, so expect a form or a call before your first session.

Choose I Call for

keeping the cost per session down; therapy in Hindi or Marathi.

Look elsewhere if

you may need medication, there's no psychiatrist here; being able to change therapists easily is important to you.

How I Call scores

The same five measures we apply to every platform, each marked out of 100. Weighted together they come to 62 out of 100, which is 3.9/5 on our 5-point scale. See how the scoring works.

Client rating38% of score94
Review volume14% of score0
Therapist experience16% of score45
Transparency & policies18% of score65
Range of care14% of score50

Is I Call good value?

₹0per session

That's 100% below the ₹1,450 average across the 41 platforms we track. At this price the thing to check is therapist qualification, Bachelors is what they advertise as a minimum.

What I Call offers

Services

Email CounsellingChat SupportYouth Services (ReYou)

Languages

EnglishHindiMarathiGujaratiPunjabiBengaliTamilTeluguMalayalamKonkani

Contact & links

I Call vs the alternatives

The closest comparisons by location, services and approach, scored on the same five measures.

#PlatformOTI scorePriceExperienceServicesLink
1
SirayaMumbai
4.8/5₹1,0502.5 yrsIndividual Therapy, Couples Therapy +4Review
2
4.2/5₹7001 yrIndividual Therapy, Couples Therapy +3Review
3
Thought PuddingMumbai, Bengaluru
4.0/5₹2,500Not statedIndividual Therapy, Couples TherapyReview
4
I CallMumbai
3.9/5₹0Not statedEmail Counselling, Chat Support +1Review
FAQ

I Call FAQ

Short, direct answers to what people ask us most. Still stuck? Ask us directly.

Is I Call good for online counselling?
I Call is only a fit in the right situation. Sessions are on the lower side at ₹0 and sessions run in 10 languages, but average therapist experience is not listed and there is no clear policy on switching therapists.
How much does I Call cost?
₹0 per session for a 45-minute session. The average across the 41 platforms we track is ₹1,450.
What qualifications do I Call therapists have?
The advertised minimum is Bachelors; average years of experience aren't published. Verify your specific therapist's credentials before your first paid session, platform-level minimums don't tell you who you'll actually be matched with.
Does I Call offer psychiatry or prescriptions?
No. I Call lists email counselling, chat support, youth services (reyou), but not psychiatry. If you may need medication, start with a platform that has psychiatrists rather than switching later, see our psychiatry comparison.
Can I switch therapists on I Call?
Not according to anything they publish. I Call doesn't state a switching policy, so ask before buying a session package rather than after.
What languages does I Call offer therapy in?
English, Hindi, Marathi, Gujarati, Punjabi, Bengali, Tamil, Telugu, Malayalam, Konkani. That's broader than most platforms we track.