Mind Peers Review
MindPeers is useful if you want a choice of ways to attend online therapy. Video, phone and chat options make it more accessible when speaking on camera feels uncomfortable. You can compare practitioner profiles, and workplace benefits may cover some appointments. Couples therapy requires separate payment, so individual multi-session credits cannot be used for relationship sessions.
The verdict on Mind Peers
What works
- Video, phone and chat options offer a choice of communication format.
- Workplace access can complement private bookings with funded support and wellbeing tools.
Worth knowing
- Individual multi-session credits cannot be used for couples appointments.
- Late cancellation or a missed session normally costs the full fee.
Choose Mind Peers if
You want to choose between video, phone and chat, or already have MindPeers access through your employer.
Who are Mind Peers’s therapists?
MindPeers has individual therapist profiles describing professional background and areas of work. These let you compare practitioners with experience relevant to your concerns. The therapist’s own qualifications and approach are more useful here than treating the whole platform as one clinical team.
What happens after you book?
- Choose a therapist, service and session format.
- Pay for the appointment or use eligible account benefits.
- Join video sessions through My Bookings; phone and chat sessions use your registered WhatsApp number.
Is Mind Peers good value for money?
Workplace benefits may cover care you would otherwise pay for yourself.Private clients pay for their selected therapist, while eligible accounts can use included benefits. Couples appointments require a separate single-session payment and cannot use individual multi-session credits. Buying those credits therefore will not reduce the cost of couples therapy.
Cancellation & Refunds
The general terms require at least 24 hours’ notice; late cancellations and no-shows normally incur the full fee. A same-week move may be allowed if the practitioner agrees and has space.
Notifications outside the stated 10am–6pm office hours are treated as received the next day. If a practitioner cancels or does not attend, the terms require notice within five days to request a replacement or refund, with eligible refunds processed within six business days.
What Mind Peers offers
Languages
How Mind Peers scores
Mind Peers scores 3.2/5, with a weighted total of 61/100. How we score.
Meet the founder
Kanika Agarwal
Kanika Agarwal is the founder and CEO of MindPeers. She has developed the company around therapy access, psychological assessments and tools for understanding mental wellbeing. Its work now includes programmes for employers and educational institutions, connecting counselling with wider support for employees and students.
Mind Peers vs the alternatives
Compare these options for related services. Check the specific therapist, appointment type and ongoing fee before choosing.
| # | Platform | OTI score | Price | Experience | Services | Link |
|---|---|---|---|---|---|---|
| 1 | Mind VoyageMumbai | 4.8/5 | ₹1,599starting price | 5 yrs | Individual Therapy, Couples Therapy +2 | Review |
| 2 | Mind ScapeNew Delhi | 4.4/5 | ₹899per session | 2 yrs | Individual Therapy, Couples Therapy +1 | Review |
| 3 | Kaha MindBengaluru, New Delhi | 3.9/5 | ₹1,080per session | Not stated | Individual Therapy, Couples Therapy +1 | Review |
Mind Peers FAQ
Answers to common booking and comparison questions. Need a correction? Ask us directly.